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Sending crash reports

March 15, 2010

If iReconcile keeps crashing on you, I may be able to fix the problem if I have a better idea of why the application crashed. Below are the steps to retrieving your iPhone’s crash reports:

Sync your iPhone with your computer
After syncing, retrieve the crash report for iReconcile in the log folders
Mac OS X:

Windows XP
C:\Documents and Settings\[USERNAME]\Application Data\Apple computer\Logs\CrashReporter/[DEVICE_NAME]

Windows Vista
C:\Users\[USERNAME]\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/[DEVICE_NAME]

Then email that crash report to me along with a description of the problem, and what you did (or think you did) to cause the crash.

Categories: Uncategorized
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